DIVO Family Guide

Strong support – for you and your family

At DIVO Group, you are more than just a personnel number. You are part of a group of companies with over 2,000 employees that not only promises responsibility, but lives it – even beyond the workplace.

With the DIVO FamilienLotse, we offer you and your family confidential, fast and free access to professional support for family, social and personal challenges.

What we help with

School accompaniment

Does your child need support at school? We help with the application and placement of school accompaniment.

Daycare placement

Are you looking for a childcare place? We support the search and coordination.

Family help

Is your family situation a burden on you? We arrange outpatient family help and counselling.

Crisis support

Are you in an acute crisis? We react quickly and easily.

Participation and integration

Does your child or a relative have special needs? We guide you through the jungle of applications.

Administrative procedures and applications

Don't know where to start? We provide orientation and accompany the process.

Who is it for?

For everyone who comes into contact with the DIVO Group: employees and their families, applicants, trainees, retrainees, participants at our educational sites, students and their parents.

Free of charge and without prerequisites.

Who is behind it?

The DIVO FamilienLotse is provided by ASP Begleit – our Group’s own specialist office for social support. No external hotline, no anonymous call center – real social work professionals with over 250 outpatient cases and 60 inpatient places.

CONTACT

Reaction

Within 4 hours during business hours.

Emergencies

Immediately available by phone.

Your confidentiality is protected.

ASP Support will not pass on any information to your employer, HR or managers without your express consent – without exception. Evaluations are carried out exclusively anonymously. The processing follows the confidentiality standards of professional social work.

You don’t have to explain to anyone why you’re reaching out. Just do it.

Discreet. Confidential. Prioritised within the Group.

An offer of the DIVO Group as part of the Future Impact Programme.